Vision, Mission, & Core Values

Vision Statement

Balcones Heights strives to create a vibrant, inclusive, and healthy environment that contributes to a high quality of life and opportunities. This is achieved through a prosperous economy, quality housing choices, a thriving business corridor, well-maintained infrastructure, and excellent municipal services.

Mission Statement

Our mission is to provide a safe environment through efficient and quality services for our community.

Core Values

Commitment:  We are committed to transforming our City. We are committed to providing essential core services to residents and businesses.
Responsive:  We are eager to serve in a timely, respectful and professional manner.
Inclusion:  We will make decisions with respect to the diverse community we serve.
Collaboration:  We will collaborate with the community, business leaders and developers to achieve transformation.
Accountability:  We will conduct business in an open and transparent manner.

Strategic Goals

  • Establish a Positive City Image
  • Increase Public Safety
  • Improve Infrastructure
  • Enhance Partnerships with the Business Community
  • Enhance Opportunities for New Residential and Commercial Development

The City's Strategic Plan, adopted July 25, 2016, can be viewed here.