Provide the community with a safe and fear free environment in which to live, work and play.
Provide unsurpassed commitment to protecting the individual rights and freedoms while preserving the peace and enforcing the law, provide a safe and harmonious environment to live, visit or work in the City of Balcones Heights.
Core Values – P.R.I.D.E.
Professionalism – Commitment to the duty, honor and professional reputation that define law enforcement service.
Respect – We will recognize the right of all people, regardless of their personal situation, to be treated fairly, and as such we will display courteous regard for people in every situation.
Integrity – We will lead by example being incorruptible and serve ethically and with honor. Integrity encompasses yet is the anchor of all our values.
Dedication – We are committed and devoted to our profession and those that we serve.
Excellence – Directs us to develop a sustained passion for the continuous improvement and innovation that will propel the Department into a long-term, upward spiral of accomplishment and performance.
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To request copies of a Police report, accident report, or criminal record, please contact the Police Department Secretary at 210.735.6244 x222.
Chief of Police Darrell Volz
Darrell E. Volz has served as Chief of Police since March of 2015.
Chief Volz retired in June 2014 after 35 years at the San Antonio Police Department. His career covered all areas of a modern Police Department from patrol, property crimes, homicide and other violent crimes, covert undercover operations, prison gangs, dignitary protection, and criminal intelligence
Mr. Volz has been married for 34 years and has two sons who are pursuing college degrees. He is a Texan native and has lived in the San Antonio area his entire life.