Community Development

Janet Thelen

Community Development Director
3300 Hillcrest
Balcones Heights, TX 78201

Welcome to the Community Development Department.

We look forward to working with you to ensure prosperous growth and development within the City of Balcones Heights. We are committed to providing excellent customer service and information to homeowners, business owners, developers, builders, contractors, architects and engineers relative to development, construction, reconstruction and code enforcement in Balcones Heights.

This department is responsible for various activities and functions of development 

Animal Control Board of Adjustment (Variance Request)
Certificate of Occupancy  Commercial & Residential Permits & Reviews
Code Enforcement Zoning Map (pdf) & GIS Map Link
Code of Ordinances

Inspection Requirements

Planning & Zoning Public Works

Residential Rental Property Registration & Inspection Program

City Plan 2030:  Reinvisioning the Master Plan

Community Development is responsible for review and permitting of all construction and development projects within the city, the performance of related inspections, stormwater management, signage and development projects.

Other functions include enforcement of adopted city ordinances and state regulations relating to building, zoning, subdivision development, signs, health and property maintenance codes to ensure the public safety and welfare of the community. Approval of development projects and requests for exception or variance to City ordinances are considered by the Planning and Zoning Commission and Board of Adjustment as authorized by local ordinance and state law. 

In addition to permits, inspections, and stormwater managment  the department maintains current maps of the City to include zoning, sewer, water and streets as well as flood plain maps, property maps, construction plans and utility drawings.



Monday through Friday – 8:00 am – 4:30 pm


Inspections Request Line


**Inspection requests must be received no later than 3:00 pm to be placed on the following business day inspection schedule. Medical gas inspections require 48-hour notice** 

Economic Development Corporation Meeting
June 8, 2023; 3:00 PM; Justice Center
Mark your JAZZ Calendars
Join the City of Balcones Heights Friday, July 28
Plan your next visit!
Enjoy the best of San Antonio during your stay in Balcones Heights.