Resident Resources & Links

ASSISTANCE RESOURCES FOR BALCONES HEIGHTS RESIDENTS:

***Please verify with organization to confirm you are a qualified candidate for select services. Residency restriction may apply for some services***. 

**NEW** Bexar Deaf Club is a meeting place for deaf residents of Bexar County to meet others and to learn about the programs and resources available. The group meets the second Thursday of each month, 5:30 - 8:30 PM, at the Denver Heights Community Center, 300 Porter St., 78210.    

The Alamo Area Council of Governments (AACOG) has a variety of resources for residents of all ages. Visit the group at aacog.com to learn about services such as the Agency on Aging, Alamo Regional Transit, Alamo Disability Service Connections, Veterans Services and Weatherization. The group can be reached at 210.362.5200.

Red Cross of San Antonio offers smoke detectors and box fans to families. If your home does not have air conditioning or operating smoke detectors, please call the Balcones Heights Fire Department, 210.957.3140.

CPS Energy’s Affordability Discount Program (ADP) helps low-income customers with a monthly discount on electricity and gas services. Learn more by calling 210.353.2222.

Meals on Wheels San Antonio aspires to nourish lives, enable independence, and care for seniors through its programs. MOWSA is looking to identify and serve meals to neighbors who qualify in unincorporated Bexar County, Alamo Heights, Balcones Heights, Elmendorf, Grey Forest, Helotes, Kirby, Leon Valley, Live Oak, Schertz, Somerset, Universal City, and Von Ormy. With the support of the Bexar County Community Development Block Grant (CDBG), Meals on Wheels is able to  provide more meals in our community. To learn more, visit mowsatx.org or call 210.735.5115.

The Warm Hearts, Warm Homes program is a locally funded project that delivers a free space heater to low income seniors or elderly veterans who have no safe source of heat inside their homes. The program is limited to low-income seniors and veterans residing in the 13-County AACOG service area. To qualify, persons must be over 60 years of age, within certain income guidelines. The recipient must also have no current, safe means of heating in their home, or the existing heating source is not working. A stove or oven is not considered a safe and adequate source of heating a home, and this regularly leads to numerous fires and casualties in our community. For more information, please contact the Alamo Service Connection at 210.477.3275.

Warming Center Locations in San Antonio can be found using this link: Places to Stay Warm and Resilience Hubs (arcgis.com)

The Community Resources Division of the Bexar County Economic & Community Development receives funding from the State of Texas to offer financial assistance to income-eligible Bexar County residents for electric and natural gas utility bills. This assistance is designed to prevent utility disconnection and to assist households controlling energy costs. Visit bexar.org/ecd to apply online or call 210.335.3666 to see if you qualify for one of the Utility Assistance programs.

The Fair Housing Council of San Antonio promotes fair housing and eliminates discriminatory practices. Services are open to rental tenants and landlords. Contact the team at 210.207.5910. 

The Texas Rio Grande Legal Aid group provide legal services to Texas' most vulnerable citizens. TRLA attorneys specialize in more than 45 practice areas, including family, employment, foreclosure, bankruptcy, subsidized housing, farmworker, civil rights, and environmental law. TRLA serves its clientele through its Mercedes headquarters and branch offices throughout Southwest Texas. Reach the group at 956.996.8752.

The Affordable Connectivity Program is a Federal Communication Council program that helps connect families and households struggling to afford internet service. Benefits include discounts on services and purchases through a participating provider. To learn more, visit fcc.gov/acp or call toll-free 877.384.2575.

The Texas Homeowner Assistance Fund Program aids homeowners in Texas having trouble paying mortgages and related fees. The program will provide up to $40,000 in mortgage assistance and up to $25,000 in property tax assistance. To qualify for the program, the household gross income must not be more than 100% of the Area Median Income, the applicant must be the owner of the property, there must be a delinquent expense, and proof of hardship caused by COVID-19.  For more information, eligibility requirements, and to apply, visit the Texas Homeowner Assistance Website or call 833.651.3874.

CPS Energy has created the 'Beat the Heat' campaign to inform residents on how to conserve energy and save money when the demand for energy is highest. Green, Yellow, Orange and Red alerts will be issued depending on the demand. A description of the color code is available HERE. Learn more at cpsenergy.com. 

VIA Bus provides free trips to and from cooling centers during regular hours. Learn more at Via-Cooling Centers. Call 210.362.2020 to make arrangements.


Emergency Numbers List